When Republic Wireless was announced a few months ago, it sounded too good to be true. A no-contract, unlimited smartphone plan for $19 a month, and $199 down for a phone. However, what the early beta users found out is that “unlimited” wasn’t really that at all. They were bound by a “fair use agreement”, which meant that they were allotted very small amounts of minutes or data when on a cell network, and “unlimited” data and VoIP calling when connected to WiFi.
Users of the service quickly let Republic Wireless know how they felt, with some people calling it deceptive advertising, to others offering up suggestions on how to improve the service. Seeing as how the business plan of Republic is to invented a radically new approach to cell contracts and outrageous prices, they listened. And luckily for the users, they delivered. Effective immediately, the fair use agreement no longer exists. The plan is now truly “Unlimited”. Republic Wireless stated this in their blog post:
As part of that legal amendment, everyone who has purchased or purchases a phone during beta will be guaranteed the opportunity to enjoy unlimited service, without fear of cancellation, until the end of beta. We won’t end beta until we either achieve economic sustainability or become convinced that doing so is impossible.
Those are some pretty big words from a cell phone company. So far, they have remained true to their mission statement and have listened to customer input, and corrected their business for the better. Hopefully this will continue, as it could mean some much needed price competition for the larger carriers.
There is a note at the end of their blog post that states the “unacceptable use” clause is still in effect, but will probably be adjusted. What they mean by unacceptable is reselling your service, or leaving the phone ” ‘always on’ as a conduit for other uses obviously beyond what would be normal for a personal smartphone.” By this I’m assuming they mean replacing your home internet with this and tethering to your computer and downloading 500gigs of movies a month.